法務
返金ポリシー
このポリシーは、受信者と利用者の安全を保つための制限と責任を説明します。
Scope
This policy applies to paid plans. Paid plans are billed through Paddle.com, our Merchant of Record. Your first domain is free and never requires payment.
Refund window
You can request a full refund of any payment within 30 days of that payment.
How to request a refund
Email support@freedomainmail.com from your account email address, or contact Paddle's buyer support at https://paddle.net. Refunds are issued by Paddle to the original payment method.
Cancelling
Cancelling stops future renewals. Your plan stays active until the end of the paid period. Outside the 30-day window, the unused part of the period is not refunded pro rata.
Removing domains
Removing a paid domain lowers the number of domains billed from your next renewal. It does not create a refund or a credit for the current period.
Exceptions
Charges are not refunded when the related address, domain or account was suspended for violating the Acceptable Use Policy or these terms.
保持期間と制限
Free Domain Mail はメールの受信のみを行い、代理での送信や転送は行いません。公開の一時アドレスは10分後に削除され、独自ドメインのメールは30日間保持されます。添付ファイルは保存されず、名前・サイズ・種類のみが記録されます。
お問い合わせ・不正利用報告
Security reports: security@freedomainmail.com
Abuse reports: abuse@freedomainmail.com
Support: support@freedomainmail.com