법률
환불 정책
이 정책은 수신자와 사용자를 안전하게 보호하는 제한과 책임을 설명합니다.
Scope
This policy applies to paid plans. Paid plans are billed through Paddle.com, our Merchant of Record. Your first domain is free and never requires payment.
Refund window
You can request a full refund of any payment within 30 days of that payment.
How to request a refund
Email support@freedomainmail.com from your account email address, or contact Paddle's buyer support at https://paddle.net. Refunds are issued by Paddle to the original payment method.
Cancelling
Cancelling stops future renewals. Your plan stays active until the end of the paid period. Outside the 30-day window, the unused part of the period is not refunded pro rata.
Removing domains
Removing a paid domain lowers the number of domains billed from your next renewal. It does not create a refund or a credit for the current period.
Exceptions
Charges are not refunded when the related address, domain or account was suspended for violating the Acceptable Use Policy or these terms.
보관 기간 및 제한
Free Domain Mail은 이메일 수신만 하며 대신 발송하거나 전달하지 않습니다. 공개 임시 주소는 10분 후 삭제되고, 맞춤 도메인 메일은 30일간 보관됩니다. 첨부파일은 저장되지 않으며 이름, 크기, 유형만 기록됩니다.
문의 및 악용 신고
Security reports: security@freedomainmail.com
Abuse reports: abuse@freedomainmail.com
Support: support@freedomainmail.com